100% Satisfaction Guarantee

If for any reason you are not satisfied with our BestMed, NutriWise or ProtiWise products, you can return or exchange them!

With BestMed Weight Loss, NutriWise and ProtiWise brands, losing and maintaining your weight has never been easier – that’s our promise and guarantee to you! If our BestMed Weight Loss, NutriWise and ProtiWise brand products do not meet your expectations of being the most delicious weight loss supplements you’ve ever tried, you may return them within 30 days of purchase for a full account credit of the product purchase price. You may also request an exchange for product(s) of equal or lesser value. Shipping charges, if applicable, are non-refundable. International orders may be returned for a refund only.

BestMed, NutriWise, and ProtiWise items eligible for credit or exchange:

  • Any unopened, unused box, bottle, bag or container of products
  • Up to one (1) partially used 7-serving box per unique product

Please Note: The “Satisfaction Guarantee” applies only to BestMed, ProtiWise & NutriWise brand products.

Return/Exchange Process

Please contact us prior to you sending back any items. Once we receive your returned items, we’ll process your request and either submit your refund or ship the desired exchange product(s). To ensure proper credit to your account, we recommend that you use UPS, FedEx, or Insured Parcel Post for shipment of returns. Please save your shipping receipt and tracking information until your return is confirmed. Please contact a member of our Customer Service Team at: 
Email: info@doctorsweightloss.com
Phone: 1-800-915-5122

Best Price Guarantee

If you can find our products elsewhere for less - let us know! We will match the price 100% of the time.