FAQ

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OUR PRODUCTS

What kind of products do you sell?

Doctors Weight Loss offers high protein, low-fat, portion-controlled, clinically proven diet products that help people lose weight faster and more effectively than most diet plans. Most products come in individual packets that you can mix with water or skim milk, microwave or refrigerate. We have 3 of our own brands available and offer hundreds of products and flavors. You will never get bored with our healthy shakes, soups, bars, oatmeal, cereals, fruit drinks, hot beverages, puddings, and chips. These great tasting products are so easy to prepare that it makes healthy eating that much easier to achieve.

Where do I find a product's ingredients and nutritional information?

Simply click on any particular product and the nutritional information will be listed. We also have product photos with this information available on our website. Occasionally our manufacturers may change this information slightly, however we do keep up to date with this information.

What are the benefits of using your products?

You can use our products to safely and effectively lose the weight, or use them to maintain your current healthy weight. Our products take the thinking out of meal planning and preparation, giving you a healthy on-the-go alternative to fast food. Our products are also delicious and provide you with essential vitamins, protein, and more.

Why are your meal replacements a good way to lose weight?

Our customers are very satisfied with the variety and choices offered with our weight loss nutrition line. We offer a wide assortment of meal options and flavors to meet the individual tastes and preferences of all customers.

Are the meal options tasty and will they satisfy me?

Our customers are very satisfied with the variety and choices offered with our weight loss nutrition line. We offer a wide assortment of meal options and flavors to meet the individual tastes and preferences of all customers.

What is the average weight loss amount per week?

Individual results may vary. Being weighed on a scale isn't the only way to test, you should also check additional indicators such how well your clothes are fitting and measuring your waistline. Clinical studies indicate that most people lose 2-5 pounds per week for the first two weeks and 1-2 pounds per week thereafter. Individual results may vary, and depend on factors such as starting weight, exercise activity, weight loss goal, presence of medical conditions, use of medications, accuracy with diet compliance, etc. Doctors Weight Loss suggests that you consult with your physician prior to starting any weight loss program.

OUR WEBSITE

Is your website secure

Our website has many security measures in place to protect the loss, misuse and alteration of the information under our control. All sensitive data entered by the customer is done through SSL, "Secure Sockets Layer" encryption. SSL is a protocol for transmitting private documents via the internet. SSL is used by many websites and used for confidential information such as credit cards. SSL is the highest form of security permitted in the industry. For further verification, look up on the address bar once you are in the checkout area, and the address line should begin with www.https

Is there a membership fee to receive products and support?

Absolutely not! Although many weight loss clinics require a contract when joining a program, we want to make this process as easy and affordable as possible. Our goal is to help as many individuals as possible, feel great and look great!

Do you offer diet support?

Yes! We are one of the only stores online to offer diet support, ranging from Health Coaching to advice and counseling from a Medical Doctor. Please visit our Virtual Clinic to learn more about your options.

Why should I buy from Doctors Weight Loss?

We offer the lowest prices for high protein supplements online, as well as a very large selection to choose from, helpful support options, and free, fast shipping. In addition, our products are delicious! We help make your diet easy, and eliminate the dread of eating bland, unsatisfying foods that are typical when people start a low calorie diet plan. 

MEAL PLANS

What is a meal plan?

Doctors Weight Loss meal plans are all-inclusive diet options designed to give you all of the tools you'll need for a successful weight loss plan. We have plans for all stages of weight loss, from plans that replace almost your entire diet to plans that introduce supplements to your new lifestyle. Check out our meal plans here to learn more.

We also offer an alternative to the popular Ideal Protein meal plan, complete with Restricted and Un-Restricted products. Many customers who have tried Ideal Protein in the past are elated to find our comparable plan, which uses almost the exact same products but is over $300 less per month!

Will I save money by buying a meal plan?

Yes! In general, you will save about 25% by purchasing a meal plan rather than buying individual products.

Can I customize my meal plan?

Yes! Our meal plans are able to be completely customized and also have pre-made options. The Ideal Protein plan is the only plan that does not currently have a pre-made option, however if you need help choosing products please give us a call and we will be happy to assist you.

Can I try the products before buying a meal plan?

Absolutely! We encourage you to purchase a few products to start out with before diving into a meal plan to ensure that the products are to your taste. We also have a monthly subscription box in which you will get 10 individual products every month to try out. We also have a Value Box that has 12 individual BestMed Weight Loss products so you can try a variety of product types without having to buy 12 boxes of product.

Which meal plan is right for me?

Take our Meal Plan Match quiz to find out which plan is best suited for your needs. Keep in mind this is just a suggestion, please review all of our plans before choosing!

ORDERS & SHIPPING

Shipping - FREE Shipping?

That’s right, we offer free standard shipping on all orders over $69.00(in Continental USA). Some exclusions apply, please check our Shipping Policy for details.

Samples - FREE Samples?

That’s right, we include a free sample with every order!

When does my order ship?

All orders $69+ placed before 2:00 PM Eastern time are shipped the same business day. We even go the extra mile by striving to ship all orders that arrive before our carriers arrive for pickup.

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